LEADERSHIP

Mr. James Miner serves as the President & Chief Executive Officer (CEO) of VetsEZ. In this role, he is responsible for defining long and short-term strategies and setting goals for VetsEZ. Mr. Miner oversees all aspects of VetsEZ’s growth, maturity and operations while ensuring that the company continues to be recognized as a worldwide leader of health information technology services. Before VetsEZ, Mr. Miner worked as a principal contract specialist for US Army Corps of Engineers where he was responsible for pre-award and post-award functions. Mr. Miner is a proud Veteran who has served in US Navy for 24 years in various roles supporting forward deployed combat operations.

Ms. Phon Miner serves as the Chief Administrative Officer (CAO) and Sr. Vice President for VetsEZ. In this role, she is responsible for leading and managing business operations of the company, reporting directly to the CEO. Ms. Miner sets goals for various departments, coordinates inter- and intradepartmental operations, and provides guidance in strategic planning, regulatory compliance, and policy implementation. Before Co-founding VetsEZ, Ms. Miner served in various ophthalmology related clinical settings across the country for more than 20 years, wherein she gained extensive knowledge and experience in dealing with clinical and business operations and in optimizing business processes.

Mr. Stephen Brouillard serves as the Chief Operating Officer (COO) for VetsEZ. Assisting the CEO, Mr. Brouillard provides the leadership, management, and vision necessary to ensure that the company has the proper operational controls, administrative and reporting procedures, and people systems in place to effectively grow VetsEZ and to ensure financial strength and operating efficiency. Mr. Brouillard is a seasoned executive with over 30 years of experience in business start-ups, operations management, program management, sales, and tactical planning. Mr. Brouillard holds a BS degree from the University of Oregon.

Mr. Udell serves as the Vice President of Service Delivery. In this capacity, he provides leadership and oversight to the VetsEZ Service Delivery portfolio and is responsible for contract performance and customer success.  Mr. Udell brings over 20+ years of direct IT Professional Services experience working with the Department of Veterans Affairs, Department of Defense and Immigration and Naturalization Service, complimented by another decade of systems engineering and program management experience. Mr. Udell holds a bachelor of science in Information Systems and an Associates in Healthcare Management.

Mr. Costenbader leads the capture of new business in Federal Government IT Services. In Mr. Costenbader’s 38 years in IT services, he has led corporate business development and marketing, and has also had profit-and-loss responsibilities and oversight of IT service delivery. He has successfully captured IDIQ contract vehicles such as VA’s T4 and VECTOR, and CIO-SP3, among others.  Mr. Costenbader is a PMP certified professional and certified SAFe Specialist. He holds Bachelors and Masters Degrees in Computer Science from LaSalle University and George Washington University, respectively.

Ms. Smith serves as the Director of Contracts & Regulatory Affairs.  Ms. Smith is an experienced Contracts and Procurement Professional with over 30 years of experience in Government Contracting.  Her responsibilities include cradle to grave contract and subcontract management for all contracts awarded to VetsEZ as well as providing contractual support to proposal development.  Ms. Smith holds a Bachelor of Science degree in Business Administration from Shepherd University as well as a Master of Business Administration (MBA) from Hood College. She is also a member of the National Contract Management Association.

Ms. Samuel serves as the Director of Recruiting. She leads the VetsEZ recruitment team, defining the opportunities, focusing on creating talent strategies, and offering solutions to our customers’ business goals and strategic objectives. Ms. Samuel has worked as a recruiter in Tokyo, Stockholm, and Washington, D.C., ranging from start-ups, Fortune 500s, and governments, bringing a unique first-hand global talent acquisition experience and perspective. Ms. Samuel is SHRM-CP certified and holds an MBA in Human Resources.

Mrs. Plain serves as the Director of Digital Services at VetsEZ. Mrs. Plain is an Air Force veteran with 20 years of experience with DoD, VA, and private industry within IT Program and Project Management. Mrs. Plain started her career in the space sector as a satellite systems operator and transitioned through Radar analysis, IT security, Marine and Aviation IT training, and Software Application management. Mrs. Plain  holds a Masters in Business Administration and is a certified SAFe Program Consultant (SPC), Lean Portfolio Manager (LPM), SAFe Agilist (SA), as well as Scrum Master (CSM), Product Owner (PO), and Product Manager (PM).

Mr. Matthews serves as the Director of Human Resources (HR). His responsibilities include performance management, employee engagement, compensation & benefits, and employee relations. In this capacity, he ensures that HR systems and processes support VetsEZ’s strategic goals. Mr. Matthews holds a Bachelor of Science in Management from The Pennsylvania State University and is SPHR and SHRM-SCP certified.

Mr. Johannesen serves as the Director of Systems Integration & Interoperability. He is responsible for providing leadership on development, integration and support initiatives across the portfolio. He has over 30 years of IT Professional Services experience working with the Department of Veterans Affairs, Department of Energy, and commercial financial industry. Mr. Johannesen holds a Bachelor of Science in Computer Information Science from Kutztown University.